Privacy Policy

Following the principles of lawfulness, fairness and transparency, we make this Privacy Policy available to you.

Who is the Controller of your data?

Controller	TERRE RESTAURACIÓN S.L.
Tax ID	B-54757950
Adress	Paseo de la Explanada 11, 03002 Alicante.
Email	info@terrerestauracion.com
Phone number	965 211 955
DPO	dpo@terrerestauracion.com

Purpose, basis of legitimation and retention period

At TERRE RESTAURACIÓN, depending on the category of Data subject involved, we process the information you provide for the following purposes, legal basis and retention period:

PROSPECTS	i) Manage the pre-contractual relationship by requesting information and resolving any doubts or queries raised.	i) Art 6.1. b) GDPR: Manage the pre-contractual relationship	Your data will be kept for the period necessary to manage the contractual relationship, and for the period of limitation of any legal obligation.
	ii) To provide offers and information of our services.	ii) Art 6.1. a) GDPR: consent of the data subject	Your data will be kept for the period necessary to manage the contractual relationship, and as long as you have not objected to the continuation of treatment.
	iii) Solve any complaint, claim or exercise of your rights.	iii) Art. 6.1 f) GDPR: Legitimate interest Art. 6.1 c) Legal obligation	Your data will be kept for at least 1 year in order to face possible legal responsibilities that may arise.
	iv) In the event that you request information through the Presskit form, the purpose will be to resolve the queries raised, as well as to send you the Presskit.	iv) Art 6.1. a) GDPR: consent of the data subject	Your data will be kept for as long as you remain interested in our services.
CUSTOMERS	i) Manage the provision of the contracted service	i) Art 6.1. b) GDPR: Contractual execution.	Your data will be kept for as long as you have contracted services with us. Once terminated, your data will be retained for at least 5 years.
	ii) Preparation of the budget for events	ii) Art 6.1 a) consent of the data subject and Art. 6.1 b) Execution of the pre-contractual relationship between the parties.	Your data will be retained for as long as you maintain an interest in our services or withdraw your consent to our services.
	iii) Manage service orders.	iii) Art 6.1. b) GDPR: Contractual execution	Your data will be kept for as long as you have contracted services with us. Once terminated, your data will be retained for at least 5 years.
	iv) Manage the collection and billing of our services and the generation of invoices for them.	iv) Art 6.1. b) GDPR: Contractual execution	Your data will be kept for as long as you have contracted services with us. Once terminated, your data will be retained for at least 5 years.
	v) To provide you with information, offers and the like about our services.	v) Art 6.1. b) GDPR: Contractual execution Art 22.1 LSSICE: Contractual execution	Your data will be kept for as long as you have contracted services with us. Once terminated, your data will be retained for at least 5 years.
	vi) Compliance with legal obligations in fiscal, tax and accounting matters.	vi) Art. 6.1 c) GDPR: Legal obligation	Your data will be kept for as long as you have contracted services with us. Once terminated, your data will be retained for at least 5 years.
	vii) Perform quality, statistical and performance analysis in order to improve our services.	vii) Art 6.1 f) GDPR: Legitimate interest	Statistical and anonymized data will be retained for an unspecified period of time.
APPLICANTS	Manage the company’s active and future selection processes.	Art 6.1. b) GDPR: Relación precontractual Art. 6.1.a) consent of the data subject for the maintenance of the CV.	The maximum retention period for CVs will be 2 years, if you have given your consent for the conservation.
WEB USERS	Analyze navigation data in order to extract statistics, measure traffic and know the use that our users make of the web, according to our cookies policy.	Art 6.1. a) GDPR: Consent provided by accepting cookies through the banner.	Data will be retained depending on the cookie used.
NEWSLETTER	To provide you with information about our services, offers, events, etc. that may be of interest to you.	Art 6.1. a) GDPR: consent of the data subject	Your data will be kept for the period during which you are still interested in receiving the Newsletter, as long as you do not request to unsubscribe from it.

For what purposes do we process your personal data?

Data Subjects	Purposes of processing
PROSPECTS	Name and surname Address. Telephone and email. Additional information on complaints, claims, etc. Information on possible allergies and intolerances.
CUSTOMERS	Name and surname Address. Telephone and email. Financial data for billing and collection of services. Additional information on complaints, claims, etc. Information on possible allergies and intolerances.
APPLICANTS	Name and surname Address. Telephone and email. Work life (CV, work experience, etc.) Training. Social and personal circumstances. Economic data.
WEB USERS	Data related to unique identifiers. Navigation data. Data provided on company forms.
NEWSLETTER	Name. Email.

To which recipients will your data be communicated?

Your data will not be disclosed to third parties, unless legally required. In particular, they will be communicated to the State Agency of Tax Administration and to banks and financial institutions for the collection of the service provided or product purchased, as well as to the data processors necessary for the execution of the agreement.

In case of purchase or payment, if you choose any application, website, platform, bank card, or any other online service, your data will be transferred to that platform or will be treated in their environment, always with maximum security.

Are there any international transfers of the data?

In the event that your personal data is transferred to a recipient located in a non-European Economic Community Member State, appropriate safeguards will be put in place, in accordance with the GDPR, such as standard contractual clauses.

In this regard, international transfers can only take place if you expressly agree to the use of analytical and advertising cookies on the basis of standard contractual clauses.

Likewise, if you click on one of the connectors to the company’s social networks, these may treat the information of the way through which they have arrived. You can consult the privacy policies of these social networks in:

Facebook: http://www.facebook.com/policy.php?ref=pf
Instagram: https://help.instagram.com/155833707900388
Twitter: http://twitter.com/privacy
Linkedin: http://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv
Pinterest: https://about.pinterest.com/es/privacy-policy
Google*: http://www.google.com/intl/es/policies/privacy/

*(Google+ and Youtube)

Similarly, if you use our Newsletter, the data may be communicated to our provider Mailchimp, which acts as Data Processor and whose treatment is guaranteed through standard contractual clauses.

What are your rights when you provide us with your data?

The data protection rights that may be requested by data subjects, where applicable, are:

The right to request access to personal data relating to the data subject.
Right of rectification or erasure.
Right of object.
Right to request restriction of processing.
Right to data portability.
The right not to be subject to decisions based solely on the automated processing of data.

The Data subjects will be able to request their rights of protection of personal data by addressing a communication in writing to the registered office of TERRE RESTAURACIÓN or to the email enabled for this purpose info@terrerestauracion.com or to the dpo dpo@terrerestauracion.com

Templates, forms and more information available on your rights on the website of the national supervisory authority, Spanish Data Protection Agency, hereinafter AEPD, www.aepd.es.

Can I withdraw consent?

You have the possibility and the right to withdraw consent for any specific purpose given at the time, without affecting the lawfulness of the processing based on consent prior to withdrawal.

Where can I make a complaint if I think my data is not being processed correctly?

If any Data subject considers that their data are not processed correctly by TERRE RESTAURACIÓN or that the requests for the request of rights have not been dealt with satisfactorily, they may lodge a complaint with the corresponding data protection authority, the AEPD being the one indicated in the national territory, www.aepd.es.

Security and updating of your personal data

In order to safeguard the security of your personal data, we inform you that you have taken all necessary technical and organizational measures to ensure the security of the personal data provided. All this to prevent alteration, loss, and / or unauthorized processing or access, as required by law, although absolute security does not exist.
It is important that, for us to be able to keep your personal data up to date, you inform us whenever there is a change in your personal data.

Confidentiality

TERRE RESTAURACIÓN informs you that your data will be processed with the utmost zeal and confidentiality by all personnel involved in any of the phases of processing. We will not transfer or communicate your data to any third party, except in the cases provided for by law, or unless the data subject has expressly authorized us to do so.